PHASING OUT 2G NETWORKS
In order to prepare for new cellular technologies, our network partners are beginning the process of phasing out their 2G coverage. Due to this, TracFone, SafeLink, Net10 and Straight Talk will no longer be able to provide coverage for customers using 2G phones. You may begin having service interruptions in the near future, particularly if you travel, as certain areas are being impacted earlier than others.
If you have a 2G phone, your phone will stop working entirely – and you will need to replace it. Do it now to avoid any service interruptions.
To verify if you have a 2G phone, and to see your offers, please enter your phone number and the last 4 digits of your Serial Number below. If you need assistance, please call 1-866-667-6437.